# Phone Numbers

## Detailed Explanation ::

> Your assistant(s) will use these phone numbers to make calls on your behalf. We integrate with third-party dialers that provide these numbers, ensuring smooth and reliable customer interactions.
>
> When your campaign is live, customers will receive calls from the number you’ve added.\
> You can add one or multiple phone numbers to your account — either use a single number for all campaigns or assign different numbers to each campaign.

{% hint style="info" %}
We support <mark style="color:blue;">Twilio</mark>  and <mark style="color:green;">Plivo</mark> numbers.
{% endhint %}

{% hint style="success" %}
**Note:**&#x20;

* Twilio offers $15 complimentary credits for new users.
* Plivo offers $25 complimentary credits for new users.\
  These credits can be used to purchase your first number.
  {% endhint %}

**Steps to Purchase a Twilio Number ::**

{% embed url="<https://s3.ap-south-1.amazonaws.com/oriserve.com/voicegenie-saas/220224_1355/Twilio.mp4>" %}

1. **Sign up** / **Sign in** to your Twilio account.
2. Select <mark style="color:yellow;">**Phone Numbers**</mark> in the left panel.
3. Click on **Buy a Number** and fill in the required details.
4. Once done, click on **Search.**
5. Select a number of your choice and click **Buy Number** → **Continue**.
6. You can edit only the **Alias** field if needed, then click **Configure Number**.

**Congratulations** :boom::tada:!!  You’ve successfully purchased your Twilio number.

<https://app.voicegenie.ai/>


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