📟States of a Campaign

The page explains the different states a campaign can have

These are the following campaign states you'd be seeing while using VoiceGenie

• Start

• Paused

• Running

• Completed

When you create a new campaign, it's in its Start state i.e. this campaign is yet to be started. When you start the campaign, its state will change to Running and the Assistant will start calling your customers (added through your ContactList)

If at any point you'd like to pause the campaign, you can simply click on the PAUSE button. Additionally, if we have no more users to call, we mark the campaign status as Completed

One more thing you'd eventually come across is the quota limit exceeding. This will happen when the campaign is set to PAUSE state by us because your available minutes for calling have been fully utilized. You'd not be able to place any more calls unless you upgrade your plan or the quota renews automatically at end of the billing period.

https://app.voicegenie.ai/