The Webhook(s) are detailed below::
The Webhook(s) added must accept a POST request, below is the code example of how and what we send to a webhook
const axios = require('axios');
// Data to be sent in the POST request
const postData =
{
Transcript, //These are the call transcripts
PhoneNumber,// phone Number of the customer
CustomerSpecificData, //This will include some additional
//information of user for example, Email(if you had provided in the contacts)
Duration, // Duration in mins(ceil value, 23 secs will be shown as 1, 61 secs as 2)
InformationGathered, //This will the Information that you had mentioned to collect
//from the conversation when you created the campaign.
AnswersToQuestion: { // These are the questions, you added during campaign creation
// in order of their insertion
Question1: Q1 },
Question2: Q2 },
....
...
}
}
// Make a POST request
axios.post('https://{YOUR_WEBHOOK}', postData)
.then(response => {
//We expect the webhook to return 200
})
.catch(error => {
// Handle any errors
console.error('Error posting data:', error);
});
