# Status of a Campaign

These are the different **campaign status** you’ll encounter while using **VoiceGenie**:

* <mark style="color:green;">`Active`</mark>
* <mark style="color:yellow;">`Pending`</mark>&#x20;
* <mark style="color:red;">`Completed`</mark>&#x20;

When you create a new campaign, it will initially be in the **Pending** status — meaning the campaign is yet to begin.

Once you start the campaign, its status will change to **In Progress**, and your Assistant will start reaching out to your customers (from your selected Contact List).

If at any point you wish to pause the campaign, simply click on the **Pause** button.

When all the users in the contact list have been called, the campaign will automatically move to the **Completed** status.

{% hint style="danger" %}
If your available calling minutes are fully utilized, the campaign will automatically move to the **Paused** state. This happens when your **quota limit** is exceeded. You won’t be able to place any further calls unless you **upgrade your plan** or wait for your quota to **renew automatically** at the end of your billing cycle.
{% endhint %}

<https://app.voicegenie.ai/>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://voicegenie.gitbook.io/voicegenie-ai/product-guides/campaigns/status-of-a-campaign.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.