📟Status of a Campaign

The page explains the different states a campaign can have

These are the different campaign status you’ll encounter while using VoiceGenie:

• Active

• Pending

• Completed

When you create a new campaign, it will initially be in the Pending status — meaning the campaign is yet to begin.

Once you start the campaign, its status will change to In Progress, and your Assistant will start reaching out to your customers (from your selected Contact List).

If at any point you wish to pause the campaign, simply click on the Pause button.

When all the users in the contact list have been called, the campaign will automatically move to the Completed status.

If your available calling minutes are fully utilized, the campaign will automatically move to the Paused state. This happens when your quota limit is exceeded. You won’t be able to place any further calls unless you upgrade your plan or wait for your quota to renew automatically at the end of your billing cycle.

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