> For the complete documentation index, see [llms.txt](https://voicegenie.gitbook.io/voicegenie-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://voicegenie.gitbook.io/voicegenie-ai/product-guides/campaigns/status-of-a-campaign.md).

# Status of a Campaign

These are the different **campaign status** you’ll encounter while using **VoiceGenie**:

* <mark style="color:green;">`Active`</mark>
* <mark style="color:yellow;">`Pending`</mark>&#x20;
* <mark style="color:red;">`Completed`</mark>&#x20;

When you create a new campaign, it will initially be in the **Pending** status — meaning the campaign is yet to begin.

Once you start the campaign, its status will change to **In Progress**, and your Assistant will start reaching out to your customers (from your selected Contact List).

If at any point you wish to pause the campaign, simply click on the **Pause** button.

When all the users in the contact list have been called, the campaign will automatically move to the **Completed** status.

{% hint style="danger" %}
If your available calling minutes are fully utilized, the campaign will automatically move to the **Paused** state. This happens when your **quota limit** is exceeded. You won’t be able to place any further calls unless you **upgrade your plan** or wait for your quota to **renew automatically** at the end of your billing cycle.
{% endhint %}

<https://app.voicegenie.ai/>
