🆎Types of Campaign

This page explains the difference between the different types of campaigns.

Outbound Campaigns An Outbound Campaign in VoiceGenie allows you to make automated voice calls to a list of users or contacts. These campaigns are initiated by the system, where your AI Voice Assistant reaches out to users proactively — perfect for outreach, reminders, feedback, or promotions.

Inbound Campaigns An Inbound Campaign is designed to handle incoming calls from users. It enables your AI Assistant to respond to callers in real time — ideal for providing customer support, query handling, or information assistance.

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