After adding resources like PDFs and Links to your Knowledge Base, the next critical step is to train it. Training ensures the assistant can effectively use the added content to answer queries.
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How to TRAIN the Knowledge Base?
Navigate to the Knowledge Base Section:
After adding links and PDFs, locate your Knowledge Base in the dashboard.
Click on the "Train" Button:
This button initiates the training process.
Once clicked, training will begin, and the assistant will start learning from the provided resources.
Wait for the Training to Complete:
A progress bar or notification will indicate the status of training.
Once completed, the Knowledge Base is ready for the assistant to use! 🎉
To ensure your Knowledge Base stays relevant, we offer a Resync option for web links.
What is Resync?
Resync allows you to extract new or updated information from a previously added web link without re-adding it manually.
This is especially useful for dynamic content like FAQs or pricing pages that change over time.
Locate the Knowledge Base Entry:
Find the specific Knowledge Base that contains the link you want to update.
Click on the "Resync" Button:
This will refresh the link's content and fetch any updated or additional information.
Retrain the Knowledge Base:
After resyncing click on the "Train" button to retrain the Knowledge Base.
This ensures the assistant incorporates the latest updates from the resynced link.
