> For the complete documentation index, see [llms.txt](https://voicegenie.gitbook.io/voicegenie-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://voicegenie.gitbook.io/voicegenie-ai/knowledge-base.md).

# Knowledge Base

This page explains everything we need to know about Knowledge Base.

**What is a&#x20;**<mark style="color:orange;">**Knowledge Base**</mark>**?**

Your **Knowledge Base** is where the real magic happens! ✨\
It serves as the foundation your assistant relies on to deliver accurate, intelligent, and context-aware responses. By adding **links** and **PDFs**, you equip your assistant with the knowledge it needs to respond confidently and efficiently to customer queries — just like a pro!

#### How to Access the Knowledge Base

**Step 1:** Log in to your VoiceGenie dashboard.\
**Step 2:** Navigate to the **Knowledge Bases** section.&#x20;

Once inside, you’re all set to start enriching your assistant’s brainpower by adding relevant resources and materials..

<figure><img src="https://2388547697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0laq0AYcP1vWMs8XK65g%2Fuploads%2FchQVcamhj0kcGVYP5KZB%2FVG_knldgbase.png?alt=media&amp;token=9e559c27-a894-4fc4-8877-a658ac282c66" alt=""><figcaption></figcaption></figure>

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