Knowledge Base

This page explains everything we need to know about Knowledge Base.

What is a Knowledge Base?

Your Knowledge Base is where the real wizardry happens! It's the foundation your assistant uses to provide accurate and intelligent responses. Adding links and PDFs empowers the assistant to be even smarter—training it with the information it needs to answer customer queries like a pro.

How to ACCESS the Knowledge Base?

• Step 1: Log in to your dashboard.

• Step 2: Navigate to the Knowledge Bases section. (Hint: It’s the brainy icon 🧠!)

Now you’re ready to enhance the Knowledge Base.

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