Once you’ve created and trained your Knowledge Base, the next step is to link it to an assistant. This ensures your assistant has access to the Knowledge Base for answering queries.
Last updated
Was this helpful?
How to Link a Knowledge Base to an Assistant?
Select an Assistant:
Navigate to the Assistants section in your dashboard.
Choose the assistant you want to link the Knowledge Base to.
Go to Knowledge Base Settings:
In the selected assistant’s settings, locate the Knowledge Base section.
Select a Knowledge Base:
From the dropdown menu, choose the Knowledge Base you want to attach to the assistant.
Ensure you select a trained Knowledge Base, as only trained Knowledge Bases can be linked to an assistant.
Save and You’re Good to Go:
Once you’ve selected the Knowledge Base, your assistant will automatically start using it during interactions.
Trained Knowledge Bases Only: Untrained Knowledge Bases cannot be linked to an assistant. Ensure your Knowledge Base is fully trained before attempting to add it to an assistant.
Switching Knowledge Bases: You can update or change the linked Knowledge Base at any time by revisiting the Knowledge Base settings for the assistant.
