💸Campaigns

This page explains everything we need to know about running campaigns.

What is a Campaign ?

Campaigns form the core of VoiceGenie. This is the final step where the assistant calls all the users in a contact list using the selected phone number.

Campaigns bring everything together — your Phone Number, Saved Contact List, and Assistant — to make the magic happen!

How to CREATE a campaign ?

1. Login into the dashboard and open Campaigns section.

Then::

1. Click on Create Campaign

2. Select the Type of Campaign (Click here to understand the difference)

3. Enter Name of your campaign

4. Select the Assistant , that you want to use in this campaign

5. Select the phone number, that will be used to contact your customers

6. Select the contact list (this step must for non-recurring campaigns, and optional for recurring campaigns)

7. Click on Create.

👏👏 Congratulations, you have successfully created your First Campaign 🎉🎉

Start a campaign ?

Simply click on the Start in the campaign card.

Analytics of a campaign::

Once your campaign has run successfully, you can view its performance statistics. Analytics include metrics such as:

• Total Calls Placed

• Total Calls Answered

• Total Voice Minutes Consumed

To view analytics, simply click on the campaign name.

Upon Clicking on any contact name in the analytics page, you will be redirected to new page with all the call details, here you can see some call logs,details of Post Call Analytics and also listen to the call recording

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