💸Campaigns

This page explains everything we need to know about running campaigns.

What is a Campaign ?

Campaigns form the core of VoiceGenie.It is the final step where in we ask the assistant call all the users in a contact list using the phone number we provided. I know , Magic 🪄 , Right !!

Campaigns bring everything together. It's where your Phone Number, Saved Contact List, and Assistant come together to create miracles!

How to CREATE a campaign ?

Login into the dashboard and open Campaigns section.

Then::

• Click on Create Campaign

• Select the Type of Campaign // Click here to understand the difference

• Enter Name of your campaign

• Select the Assistant , that you want to use in this campaign

• Select the phone number, that will be used to contact your customers

• Select the contact list //this step must for non-recurring campaigns, and optional for recurring campaigns

• Fill out Post Call Analysis // Click here to understand post call analysis.

• Click on Save

👏👏 Congratulations, you have successfully created your First Campaign 🎉🎉

START a campaign ?

Simply click on the Start in the campaign card.

Analytics of a campaign::

Now that we are successfully ran the campaigns, we would like to know the stats of it. For example, we can see Total Calls Placed, Total Calls Answered,Total Voice Minutes Consumed etc. We can easily see that by clicking campaign.

Upon Clicking on any contact name in the analytics page, you will be redirected to new page with all the call details, here you can see some call logs,details of Post Call Analytics and also listen to the call recording