🕸️Webhooks
This page explains the working and use cases for webhooks
What are Web-hooks ?
Webhooks are URLs where VoiceGenie sends data collected from customer conversations during a campaign. Information such as call duration, user age, and location can be sent to the webhook. Based on this information, a VoiceGenie user can automate other processes.
Where are webhooks used?
Webhooks are used during campaign creation. Alongside selecting entities, the user also selects a webhook where the collected data will be sent.
Where do i add these webhooks?
Webhooks can be added in the Actions tab of the assistant. When creating a campaign and selecting the assistant, users can either choose a webhook from a dropdown menu specific to that assistant or manually enter the webhook on the campaign creation page.
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