> For the complete documentation index, see [llms.txt](https://voicegenie.gitbook.io/voicegenie-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://voicegenie.gitbook.io/voicegenie-ai/product-guides/assistants/creating-an-assistant/actions/webhooks.md).

# Webhooks

This page explains the working and use cases for webhooks

### What are Web-hooks ?

Webhooks are URLs where VoiceGenie sends data collected from customer interactions during a campaign. This data can include call duration, user age, location, and other relevant details. Webhooks allow you to automate processes based on this information.

### Where are webhooks used?

Webhooks are used when creating campaigns, you can specify a webhook to receive the collected data.

<figure><img src="https://2388547697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0laq0AYcP1vWMs8XK65g%2Fuploads%2F98fur0eT5dNFZWzADnhf%2FVG_webhook.png?alt=media&amp;token=1311e3d2-bc51-4c37-af51-0774505e175a" alt=""><figcaption></figcaption></figure>

**How to Add Webhooks:**

1. Go to the **Assistant** section.
2. Open the **Post Call Analysis** tab.
3. Click **Enable** to activate the feature.
4. Select the **“+”** icon to add a webhook.
5. Choose one of the following options:

* **Use existing webhook** — to connect an already created webhook.
* **Add new webhook** — to set up a new one.

6. Once configured, proceed to campaign creation.
7. During campaign setup, you can view whether the webhook is **Enabled** or **Disabled**.

<figure><img src="https://2388547697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0laq0AYcP1vWMs8XK65g%2Fuploads%2FajsIDroDVsBQBQ3s8YvD%2FVG_CmpgnWebhooks.png?alt=media&amp;token=a2d7ae00-b166-4272-a409-a5383b3fa29a" alt=""><figcaption></figcaption></figure>

<details>

<summary>See webhooks in campaigns for more information</summary>

<https://voicegenie.gitbook.io/voicegenie-ai/product-guides/campaigns/post-campaign-analytics#id-3-webhooks>

</details>

<https://app.voicegenie.ai/>