> For the complete documentation index, see [llms.txt](https://voicegenie.gitbook.io/voicegenie-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://voicegenie.gitbook.io/voicegenie-ai/product-guides/campaigns/types-of-campaign/inbound-campaign.md).

# InBound Campaign

An **Inbound Campaign** in VoiceGenie handles **incoming calls** from your customers. It enables your AI Voice Assistant to **answer calls**, provide **real-time assistance**, and handle **customer support queries** efficiently — ensuring that every incoming interaction is managed seamlessly.

**Steps to create an Inbound Campaign** 

1. Go to the **Campaigns** section and click on **Inbound**.
2. On the Campaigns page, click on **Create Campaign**.
3. A pop-up window titled **Create Inbound Campaign** will appear. 

<figure><img src="/files/FJLW5SuQRNzxW0j9nHCx" alt=""><figcaption></figcaption></figure>

4. Enter the **Campaign Name**.
5. Select the **Voice Assistant** you want to use in this campaign.
6. Select the **Phone Number** that will be used to make the calls.
7. Add the **Actions** you wish to include in the campaign.
8. Configure the **Post Call Analysis** settings for better insights.
9. Once all details are filled, click on **Create** to add your campaign.<br>

:clap: **YAY !!! You have successfully created a inbound campaign**&#x20;