# Transfer To Agent

This page explains how to use the functionality where assistant can transfer calls to human agents.

**Steps to add Transfer to agent in campaign**

* [x] On the Campaign page while creating new campaigm enable the <mark style="color:yellow;">transfer to agent</mark> in actions tab
* [x] Click on <mark style="color:yellow;">add agent</mark>

<figure><img src="https://2388547697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0laq0AYcP1vWMs8XK65g%2Fuploads%2FXJSjGm9j25zZFZfOIplp%2Fimage.png?alt=media&#x26;token=05374093-4785-4ebf-9b44-21b337ebc319" alt=""><figcaption></figcaption></figure>

* [x] Click on <mark style="color:yellow;">Add New Number</mark> to add a new number or click on <mark style="color:yellow;">Select Existing Number</mark> to add existing number
* [x] To add new number Enter <mark style="color:yellow;">Name , Description</mark> and <mark style="color:yellow;">Number</mark>&#x20;

<figure><img src="https://2388547697-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0laq0AYcP1vWMs8XK65g%2Fuploads%2Ft2lm1rsOumWcReDSv4EV%2Fimage.png?alt=media&#x26;token=47941d4d-03e2-4da5-94e1-e00eea956a00" alt=""><figcaption></figcaption></figure>

* [x] Click on <mark style="color:yellow;">add</mark> to add this number

:clap: **YAY !!! Your Campaign now has Transfer to Human Action Enabled.**
